Information we collect
We may collect information that you voluntarily provide, such as your name, email address, phone number, order-related details, and customer support messages. We may also collect standard technical information such as browser type, device type, IP address, referral pages, and site usage data.
How we use information
- To respond to customer inquiries and support requests
- To process and manage orders or order-related communications
- To improve website performance, security, and usability
- To maintain internal records and comply with applicable legal obligations
Data sharing
We do not sell personal information. We may share limited information with service providers that support website operations, payment processing, hosting, fraud prevention, analytics, shipping, or customer service, to the extent reasonably necessary for those functions.
Data retention
We retain personal information only for as long as necessary to fulfill business, customer service, legal, accounting, or security purposes.
Your choices
You may contact us to request access, correction, or deletion of certain personal information, subject to applicable legal exceptions and verification requirements.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, misuse, or alteration. No online transmission or storage system can be guaranteed to be fully secure.
Children's privacy
This website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.